Privacy Policy and Terms of Use

Privacy Policy

Effective Date: October 17, 2024

Alina (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services through the Meta app or other platforms.

1. Information We Collect

We do not store or save conversation data from interactions with our AI, including responses generated by third-party services like ChatGPT. However, if you choose to book an appointment through our service, we will collect the following information to process your request:

  • Full Name

  • Email Address

  • Address (for service-related appointments)

This information is collected with your explicit consent and is used strictly for appointment tracking and communication purposes.

2. How We Use Your Information

We use your personal information only for:

  • Scheduling and tracking appointments.

  • Sending confirmation emails or notifications related to your appointment.

  • Communicating with you about appointment updates or changes.

Your personal data will not be used for marketing purposes or shared with third parties without your consent, except as required by law.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, unless otherwise required by law. Once the purpose is fulfilled, we securely delete your data.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

  • With service providers who assist in appointment management.

  • When required by law or to protect our legal rights.

5. Security

We implement reasonable security measures, including encryption and secure storage, to protect your data against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

  • Access your personal data.

  • Request corrections or deletion of your data.

  • Withdraw consent at any time.

To exercise these rights, contact us at booking@alinainvisiblebraces.com. We will respond promptly to your requests.

7. Changes to This Policy

We may update this Privacy Policy as needed.It is your responsibility to regularly review the most current version, which will be available on our website at www.alinainvisiblebraces.com/privacy-policy. Please review this policy regularly.

 

For questions about this Privacy Policy, contact us at booking@alinainvisiblebraces.com.

 

Terms of Use

Effective Date: October 17, 2024

Welcome to Alina! By chatting with our Meta page and related services, you agree to these Terms of Use. Please read them carefully.

1. Services

Alina provides AI-assisted customer support and appointment booking services. We use third-party AI services, such as ChatGPT, to generate responses during customer interactions. These responses are provided solely for customer assistance and do not constitute professional advice.

2. Data Collection and Privacy

We do not store or save customer conversation data generated by our AI services. However, if you book an appointment, we collect personal information (name, email, address) to process and manage your appointment. For more details, refer to our [Privacy Policy].

By using our services, you agree to the collection and use of this data for the specific purposes outlined in our Privacy Policy.

3. Appointment Booking

When booking an appointment, you agree to:

  • Provide accurate and complete information.
  • Allow us to contact you regarding your appointment.
  • Follow any instructions or terms provided at the time of booking.

We reserve the right to cancel or reschedule appointments under certain circumstances.

4. User Conduct

By using our services, you agree not to misuse or abuse the platform, including:

  • Providing false information.
  • Engaging in disruptive or harmful behavior.

We reserve the right to suspend or terminate access to our services for any violations of these terms.

5. Limitation of Liability

Alina is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our AI responses are provided “as is,” and we make no guarantees regarding the accuracy or completeness of the information provided.

6. Changes to the Terms

Alina may update these Terms of Use at any time. It is your responsibility to regularly review the most current version, which will be available on our website at www.alinainvisiblebraces.com/terms-of-use. Continued use of our services after any changes indicates your acceptance of the updated terms.

For any questions about these Terms of Use, please contact us at booking@alinainvisiblebraces.com.

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